Medley notified users on October 14 that it had confirmed the possibility of unauthorized access by a third party to its "AtLink" system for obstetrics and gynecology. To investigate the cause and scope of the impact and prevent further damage, the company announced a temporary suspension of the app, web reservation site, and related services starting at 0:00 AM on the 15th.
AtLink is a system designed for medical institution reservations, reception, and operational support. Medley stated that it first identified the potential for unauthorized access on October 11. The services subject to suspension include the reservation function, digital patient cards, online payments, medical questionnaires, in-app messaging, and the ability to view pregnancy records.
Regarding the potential impact on personal information, Medley stated that it is currently investigating in cooperation with external specialized organizations. As of now, neither the occurrence of unauthorized access nor any data breaches have been confirmed, and the number of affected individuals or the scale of damage remains unclear. The company stated that updates on the investigation results and the outlook for service resumption would be provided at a later date.
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