The operator of the AI character chat service "zeta" announced on November 7 that the iOS version's download and in-app purchases have become unavailable on the App Store. Apps already installed remain usable. The web version, however, allows for normal service use and payments.
zeta is a service that allows users to enjoy conversations with AI characters and role-playing according to set scenarios. While the app is unavailable for download, users can access the web version via a browser. For iPhones already using the app version, it is advisable not to delete the app until re-downloading is confirmed to be possible.
As of a check on November 10, the app page for the Japanese App Store could not be accessed. The reason for the unavailability and the schedule for service resumption have not been disclosed.
Furthermore, the operator announced on November 9 a maintenance period for service stabilization and infrastructure updates. The maintenance was conducted from 4 AM to 6 AM on November 10, during which the service was temporarily unavailable.
[IMPORTANT] Regarding iOS Version Downloads and In-App Purchases
Currently, the zeta app download and in-app purchases are unavailable on the App Store. Apps already installed remain usable. Additionally, the web version of zeta allows for normal service use and payments. We are currently working towards a swift recovery. We sincerely apologize for any inconvenience this may cause. For details on how to reinstall the app or make payments, please check the in-app announcements. #AIchatzeta https://t.co/8KSNIAWxGD
— [Official] zeta (@zeta_officialJP) November 7, 2026
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