Unitcom announced that store staff at PC Kobo locations nationwide have completed the "Norton Sales Advisor" course. This initiative aims to strengthen their in-store guidance system, enabling them to clearly propose security measures against risks such as scam websites, unauthorized access, and personal information leaks, in conjunction with consultations during purchases or repairs.
The "Norton Sales Advisor" is a certification awarded to staff who, in addition to understanding Norton products, can provide appropriate explanations and proposals to users, taking into account the security risks inherent in the recent digital environment. A key feature of this system is that certified staff will provide guidance tailored to each user's specific situation, as PC and smartphone usage varies, and thus the necessary security measures also differ.
At PC Kobo, staff will propose necessary preparations during first-time purchases, replacements, initial setup, and repair consultations, carefully listening to each user's environment and concerns. Against the backdrop of widespread daily usage scenarios such as online shopping, social media, video streaming, online gaming, and telework, the company's policy is to strengthen support for a secure and safe digital life.
Norton products are a suite of security solutions designed to protect PCs, smartphones, and personal information. PC Kobo offers trial versions and versions bundled with PC purchases, allowing users to choose according to their specific usage scenario. Additionally, pre-installed versions are available on some models of iiyama PCs that come with an OS pre-installed.
